Application Management

Application Management!

Simply put, application management is the process of managing applications throughout their lifecycle.

Traditional application management processes guide how business applications are developed, managed, improved, and—when necessary—sunset-ed.

The typical application lifecycle—according to ITIL—has six phases:

Gather requirements
Design
Build, integrate, test
Implement, deploy
Operate
Optimize

At NIA Software application management is all the above along with the continuous effort to suggest improvements to application owners; for which we do a number of things such as benchmarking competitors, listing down best practices in application design and development. A very important aspect that gets missed out is usability and UX design concepts; we at NIA make sure that we give due importance to UX & UI designs for ease of use for end-user. This also transforms into cost optimization and an increase in interactivity. We do take care of taking feedback from our end-users for the betterment of the application and adding value to the client. Application management is also a continuous effort in testing the application; automated or manual.

Requirements

In this first phase, IT works with the business units to identify the functional and business process requirements for the change or new application.

During this process, initial service level requirements will be identified and prioritized.

Design

During design, the application team translates the requirements into a technical solution.

IT infrastructure planners typically get involved in this step, and simulation tools help them effectively assess long-term requirements. This ensures that IT infrastructure resources are available to support ongoing operations of the new application.

At this point, a Total Cost of Ownership (TCO) study is performed to identify development and ongoing support costs. ITIL Service Delivery components—typically service level management, capacity management, and financial management—are called on for input on the TCO.

The final results of the TCO are shared with business leaders for approval. In many cases, there’s a negotiation process. Then requirements and service levels are fine-tuned to adjust costs to the level the business can afford.

IT capacity prediction software—like Vityl Capacity Management—helps organizations make better decisions before the development process even begins. Precise cost estimates developed with this tool result in cost avoidance in many cases.

Learn more about the benefits of predicting your requirements before designing applications.

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